So thank you for resolving my last payout dispute with Ozwin but here we go again. Used a no deposit bonus played the play through and requested a payout of the max allowable. Already verified I was asked to send a photo of myself with my Id did this immediately apparently now Ozwin take it upon themselves to count this as a verification process so now been told to wait another 24 hours for payout not in one email or term or condition does this state this. What's wrong with these people take your money no question no delay the minute u win something and all these new rules and regulations and time waiting periods seem to appear with no indication or informing that this was happening come on guys I want my payout 48 working hours after submitting it on the 7th they said they were sending it through for processing it's now the 10th no payout don't lead your customers on so they think they are get money on a certain date then bam new rule new waiting period. If this was part of the verification process ask for it initially I doubt I'll play there again two in a row shows their lack of care for loyal customers but if I did I wonder what the delay would be then please pay me out today like your terms and Conditions that we as customers have to strictly adhere to so disappointing after over a year of playing so much for good treatment to loyal customers
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