Hi, jay4play!

Sorry to hear that.  They would probably have only paid out €100.00, but that would have been nice to have instead of zero. 
Treasure Mile, Mandarin Palace, Lucky Creek, Grand Eagle, supporto per casinò Wizbet e thread di reclami

You have to first forfeit the bonus which is not redeemable.  So click the "Forfeit Bonus" button.   (just another example of the idiocy of Genesys Club's software)
Treasure Mile, Mandarin Palace, Lucky Creek, Grand Eagle, supporto per casinò Wizbet e thread di reclami

Hi, I'd like to request my Cashback for Lucky Creek Date of last request 11/24/2016 Deposits/Losses since that date: $251.00 Username:  lucky@jeffreykane.com   Thank you!
CHIUSO: Cashback esclusivo fino a $ 75 presso Treasure Mile e Lucky Creek