CHIUSO: [A causa dell'inattività del mittente]:problema del casinò Slotheist

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Ultimo messaggio fatto 2 anni fa fa da MelissaN
Dubloc114
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  • Originale English Traduzione Italiano

    I registered an account with SLOTHEIST Casino . I claimed a 100% no rules no max cashout bonus I made a deposit of about $60.00 USD. I won $3,200. I was told I could only withdraw $1,000 a week so I did a withdraw of $1,000 one week it went good. I did the 2nd withdraw the following week of $1,000 I received it. I did a few smaller withdraws of about $350.00 . I had $800.00 left in my account and that's when the problems started the withdraw was in pending for about 2 weeks I was told by multiple different casino reps I was getting the money that the money was on the way. To check my account. That it would be 2-4 hours max that it would be resolved . Then about 16 days later I was told I had to deposit $1,000 in order to get the 800 that was left from my original winnings. I claimed a no rules bonus then they out rules on my bonus at the very end cause I won over $3,000 . This all happened back in March . I still have never received my 800. They cancel it every time  saying wagering not met. Or canceled for wrong data. But I never claimed any other bonus never did another deposit I won 3,200 and want the rest of my winnings. Can you guys help me. I have all the screenshots and chat transcripts as well. Thanks very much

    Dubloc114

    I registered an account with SLOTHEIST Casino . I claimed a 100% no rules no max cashout bonus I made a deposit of about $60.00 USD. I won $3,200. I was told I could only withdraw $1,000 a week so I did a withdraw of $1,000 one week it went good. I did the 2nd withdraw the following week of $1,000 I received it. I did a few smaller withdraws of about $350.00 . I had $800.00 left in my account and that's when the problems started the withdraw was in pending for about 2 weeks I was told by multiple different casino reps I was getting the money that the money was on the way. To check my account. That it would be 2-4 hours max that it would be resolved . Then about 16 days later I was told I had to deposit $1,000 in order to get the 800 that was left from my original winnings. I claimed a no rules bonus then they out rules on my bonus at the very end cause I won over $3,000 . This all happened back in March . I still have never received my 800. They cancel it every time saying wagering not met. Or canceled for wrong data. But I never claimed any other bonus never did another deposit I won 3,200 and want the rest of my winnings. Can you guys help me. I have all the screenshots and chat transcripts as well. Thanks very much

    Dubloc114

  • Originale English Traduzione Italiano

    Hi Dubloc114, 

    Sorry to hear about your issue. Could you please private message me your casino username? We don't have this brand listed on lcb but we'll try to reach them. 

    Ciao Dubloc114 ,

    Mi dispiace per il tuo problema. Potresti per favore mandarmi un messaggio privato con il tuo nome utente del casinò? Non abbiamo questo marchio elencato su lcb ma proveremo a raggiungerli.

  • Originale English Traduzione Italiano

    Hi Dubloc114, 

    We are still waiting for your account details. 

    Ciao Dubloc114 ,

    Stiamo ancora aspettando i dettagli del tuo account.

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