I signed up on the site where it stated 350 no deposit bonus. I had won $11,000 and few days later I got my balance up to $100k went to cash out and it said deposit error, I needed to deposit $100 for verification. I messaged support confirming that was the only requirement which they confirmed. I deposited the $100 and went to withdraw a portion of winnings like 8500. And I got an error saying I needed to deposit $200. I contacted support and this was the response “ You're very welcome. If you have any other questions, don’t hesitate to ask. Remember, a $100 deposit in a single payment will resolve the current withdrawal. You are right to ask about that. I apologize for the initial miscommunication. The system has identified a “Wallet verification error” and now requires a deposit of $200 or more in a single payment to verify your external wallet and confirm ownership. There are no more restrictions and obstacles for the withdrawal of funds after wallet verification. I understand this is frustrating, and I assure you this is an automated security measure. It was requested because your previous transactions and coins were marked as coins with a risk level assessment of "High". This deposit will allow us to return your account status to "Trusted". The initial $100 deposit was required to complete account verification. That step was to confirm your identity and comply with our Terms of Service and Curaçao Gaming regulations. However, after that deposit, the system identified a “Wallet verification error.” This requires a further deposit of $200 or more in a single payment to verify your external wallet and confirm ownership. This is a separate requirement from the initial account verification.
Importo contestato: 100000$
Casinò: Wazbee Casino
Case #: 4006