I requested payout on the 16th of July and was told I would receive a deposit in 24-48 hours. Never did. I contacted them on the 4th day after noticing that I never received a deposit from them. They told me over chat that they had to "escalate my matter to a the special department who is in charge of payout approvals" and told me it would be 3-5 business days before it could be approved. After waiting that time I contacted them AGAIN and it was days past the "5th business day like they mentioned", I was furious for all the runaround. On July 25th coincidentally it just so happened that the day I chatted and to follow up just so happen to be the day that it was "approved by that department "and informed me that I would receive my pay out within 5 to 10 business days. 5 to 10 business days pass. I followed up once again and they're having delay with her and now they're having a delay with their processor at bitcoin. Just a bunch of bullshit but they said "oh don't worry you'll be paid in full" they now claim they can't give me any sort of time frame because because payouts are handled 3rd party but as soon as their processor for payouts is back up and running again then I will be contact.as soon as "something happens". Ridiculous! Do not spend your money here. Wish I would have seen this site before I did. BUYER BEWARE SUNRISE CASINO SLOTS. Can you please help me get my money that I am owed?! :(
CHIUSO: [A causa della mancata risposta del casinò]: per favore aiutami a ottenere il mio pagamento dalle slot Sunrise!
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