I was approached by someone claiming to be an employee of Bitcasino asking me to do a survey and in return they would credit my account with a 100% non wager bonus. The employee inviting me to skype in which he begin asking me a series of questions about the new software, vip, etc etc. Afterwards he asked for my username and said that he wasn't in the office at the time. But if i used the skype software cam to login into my account he could manually credit it from where he was. I logged into my account FIRST and then turned on my skype cam. He then took note of my username and asked me to make a deposit. I made the deposit of .1btc or $700 at the time. A few mins later he was able to access my account thru some type of back door and withdrawal the funds.
I contacted him again on skype and he told me that he was an ex employee of bitcasino and that he did some work for them and they did not pay him. So he was trying to get the funds due to him by any means.
I then contacted bitcasino and told them what had happened. I was transferred to their head of security named Joshua. Joshua and I spent days working together to solve this. Joshua asked me to download a software so that he could monitor my computer activity. He assured me that by bringing this to his attention that I would be compensated for doing so (I have chatlog of our convo). I gave Joshua all the information that I had concerning the so-called ex employee of bitcasino. Joshua outlined to me that he would make contact with the scammer and proceed from there. This has been nearly a month now. Joshua has not followed up with the scammer. The scammer is still on skype and also sending messages to others potential victims on different forums. Joshua has not answered any of my emails that I have sent him, and every time I tried to contact him via bitcasino. He's away from the office. But in the beginning he was there every time I asked for him.
I have done everything Joshua has asked of me including giving him access to my computer. But todate Joshua as NOT kept his word. I have asked Joshua to fix whatever backdoor this scammer used, and i don't even know if that has been done. All I know, i'm out of my money. Joshua said he would make things right and so far I haven't heard or seen anything from him.