Ok I'm writing this prematurely because I haven't lost it all yet, but here's the deal.
I signed up for a GoldStream account this morning. redeemed the coupon NEWSILVER50. Received my bonus and started to play. If your familiar with this casino as well as it's sisters, you know getting anywhere with that little a purse when 99% of the slots are $1 minimum, is a chore most of the time. This time was different.
After playing a little Coyote Cash, and the a little Cleopatra I was up to $80 and decided to hit Paradise Dreams where after a few spins I Bet $2 - Hit the bonus (where you pick flowers) and end up hiting a 1000 X flower amongst other things. So at this point Im up over $2000. I know ashame it was with a max cash out chip right?
So I start playing like i got money right. $20 bet, $10 bets, $50 bets. Well I'm at $1940 making $10 bets when all of the sudden my balance goes from $1940 to either $40 or $50. I'm not sure which one cause i hit spin before i realized it. So now I'm at $30 and pissed. Never tried to withdrawl, just playing. So I contact Live Help.
Ask Them why my balance changed from $1900 to $30. He says (paraphrased) that once the playthrough has been completed - well read it yourself
Please wait for a site operator to respond.
You are now chatting with Alan.
Alan: hi
WealthyBrat: Why did my balance just change from $1900 to $30 on my Goldstream account?
Alan: May I have your userID please?
WealthyBrat: WealthyBrat
Alan: allow me a moment
Alan: the system will, after you meet the requirements, take away any excess that you may not withdraw
WealthyBrat: Without notice? That's not right. I'm still playing. Did not attempt a withdrawl
Alan: that is how the system works
Alan: it is programed
Alan: nothing can be dome
Alan: done*.
WealthyBrat: I was making $10 bets and it switched over
WealthyBrat: so i can withdrawl anything i make from here on out?
Alan: that coupon has a max withdrawal
WealthyBrat: of
Alan: $50 Max Cash-Out
WealthyBrat: and if i make a deposit before requesting a withdrawl?
WealthyBrat: Is it still $50 max out
Alan: the max you will receive is $50 from that free chip
WealthyBrat: I think i get it. Dont deposit is what you're saying
WealthyBrat: Cause i can only withdrawl $50 max
Alan: not until you request the withdrawal
Alan: correct
WealthyBrat: ok thank you for your help
Alan: you are very welcome
Alan: have a great day
So what do i do? I no longer have the cushion of $1900. So I play $1 at a time and hope i hit something. Got down to $7 before I hit another Paradise dreams bonus to get me where i am right now $53. Not even sure if the bonus is cashable or not.
Is this the standard practice? Can someone please let me know their thoughts?
Wish I still had that $1900 cushion,
Wealthychap
OK here's the update. Got it up as far as $55. Couldn't reach the $100 mark required since it is a non-cashable Free Chip coupon. Lost it. lol. What a piece of {CENSORED} casino GoldStream is. After that experience I will NEVER deposit money there. Good luck to the rest of you
È una pratica standard???
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