I am a little upset .i started a chat with a customer servie rep at Grande Vegas casino.I was inquiring about two different bonus codes.i received one ASK200 from askgamblers.com,and I receved another code which directed me to Grande Vegas Casnio site.Here are the two links and a portion of my conversation with the
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Grande Vegas Casino
pand welcome to our live chat service. How may I help you today?
tfinley: what are the terms for coupon ASK200?PLAYTHROUGH?MAX CASHOUT/MINIMUM DEPOSIT?
Kizzy: One moment please
Kizzy: Can you provide me with the coupon code that you are querying so that I can assist
tfinley: ASK200
Kizzy: Which casino are you playing?
tfinley: GRANDE VEGAS
Kizzy: It is a deposit offer of 200% up to $200 with a playthrough of 90 times. Minimum deposit is $20 maximum is $200
WHAT ARE THE TERMS FOR PROMO400?MAX CASHOUT?MINIMUM DEPOSIT?PLAYTHROUGH?
Kizzy: And it is 400% up to $400
tfinley: NOT A 400PLAYTHROUG
Kizzy: minimum deposit is always $20
Kizzy: That is the playthrough on this offer
tfinley: PLAYTHROUGH?MAX CASHOUT?
Kizzy: I already advised you of the playthrough on this offer
tfinley: ARE YOU SURE IT SAYS A 400PLAYTHROUGH?
Kizzy: Yes
tfinley: GO AND LOOK AT THA PAGE AGAIN.I BELIEVE IT SAYS A 40X PLAYTHROUGH DEPOSIT =BONUS
tfinley: DEPOSIT+BONUS
Kizzy: I have advised you of the terms and conditions for each offer
Kizzy: I am certain of the information
Kizzy: no need to look further
tfinley: SO YOU ARE SAYING THAT IT HAS A 400X PLAYTHROUGH NOT A 40X PLAYTHROUGH
Kizzy: that is correct
Kizzy: I am sorry if there was a misunderstanding but both playthrough was correctly listed.
tfinley: WHAT DO YOU MEAN BY THAT?
Kizzy: If there is nothing further, I strongly suggest that you send an e-mail for any further assistance.
Kizzy: I will be ending this chat session now, Have a pleasant evening
I know that it is a little long but i need some feedback
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