Traduzione 
I have been trying to verify my account with Yay casino for over a week. I initially provided my PayPal account info. I listed the bank as Bancorp, which is what PayPal is under.
I was told they don't accept PayPal, but they keep sending me the same email over and over and over requesting a statement "from the Bancorp Bank under account ending in *****". I keep telling them THAT IS MY PAYPAL ACCOUNT.
I also have a Chime checking and saving account. I sent a statement that has all tge information they are requesting, but they refuse to acknowledge it and continue to ask for a Bancorp Bank statement.
This has sent me to the hospital (yes I have records ), it's caused panic attacks and seizure activity. They have ruined my plans for Valentines Day.
I've sent approximately 10 emails or more with this information. They are either doing this purposely or they cannot read. Now they're accusing me of not responding to an email.
That's a lie. I have every single corresponding email. They don't have a contact number, only email.
I'm at my wits end. Any help would be greatly appreciated
Mandy Byrd
