Hello. I deposited at Carlos Casino yesterday. I never thought the big brand Unibet had such a joke in their arsenal. They ad a 100% first deposit bonus. But when you deposit it is credited to the "main wallet". The thing is that the "main wallet" is nothing. You have to transfer the cash to either Poker or Casino. When i did this the bonus dissapeared. I emaied support asking them to credit the bonus to the casino wallet. They would not do it because they "worked on improved bonus systems". So the whole thing stopped me getting pissed and excluding myself. I WARN you. Do not deposit here.
and im doing my best to tell everybody about this. carlos is a joke!!!
----- Original Message -----
From: "Natanael"
To: cstraining@unibet.com
Sent: Wednesday, October 06, 2010 9:16 PM
Subject: Re: bonus?
> so u credit a bonus that can not be played? haha joke... shame for the
> brand unibet... im GONE
>
> ----- Original Message -----
> From: cstraining@unibet.com
> To:
> Sent: Wednesday, October 06, 2010 9:07 PM
> Subject: RE: bonus?
>
>
>> Hi Natanael,
>>
>> Thank you for your mail.
>>
>> I am sorry, but for the moment we don't offer a casino bonus, since we
>> are working on a new and improved bonus system.
>>
>> I apologize for the inconvenience.
>>
>> Kind regards,
>> Daniel
>>
>> ----- Description -----
>>
>> From: n@xxxxxxxxxxx.xxx
>> Date: 06.10.2010 17:58
>> To: helpdesk@carlospoker.com
>> Subject: bonus?
>>
>> hello. i made my first deposit today. it got credited to my main wallet
>> but went away when i transfered to casino. then is my question: what can
>> i possible spend my bonus on in the main wallet? its nothing lol... i
>> want my bonus to the casino please.
>>
>> regards salemnalle_1
>> The information in this email is confidential and may be legally
>> privileged.
>> If you are not the intended recipient, you must not read, use or
>> disseminate that information
>> and upon reception, permanently delete the original and destroy any
>> copies.
>> Although this email and any attachments are believed to be free of any
>> virus
>> or any other defect which might affect any computer or IT system into
>> which
>> they are received and opened, it is the responsibility of the recipient
>> to
>> ensure that they are virus free and no responsibility is accepted by
>> Unibet
>> for any loss or damage arising in any way from receipt or use thereof.
>>
>
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