Casino Account Verification

Guide on how to verify your casino account

Before a casino can process your withdrawal, they need to verify your account details. Don’t worry, it’s super simple! Just double-check your personal information from when you signed up your casino account, the details you registered should match your documents and IDs. For your safety only send a copy of one of the following government-issued photo IDs to the SPECIFIED email or method the casino has instructed. Three options for colored copies of government issued photo IDs:

Front of passportorFront and back of national ID orFront and back of driver’s license

Front of Passport

A colored copy of your passport

accepted passport
blurred or cropped passport
not accepted
Accepted Passport

Accepted Passport

Not Accepted Passport

Not Accepted Passport

Accepted ID

Accepted ID

Not Accepted ID

Not Accepted ID

Front and Back of National ID

accepted ID
blurred or cropped ID
not accepted

Proof Of Address

They will also need a recent proof of address (not older than 3 months). The two most common proof of address documents are:

  • A utility bill OR
  • A bank statement

If you are taking a photo of the document with your phone, make sure all four corners show within the picture frame. You can also use the ‘Notes’ app on your iPhone to scan documents and email them through.

accepted
proof of address
outdated proof of address
not accepted
Accepted Proof of Address

Accepted Proof of Address

Not Accepted Proof of Address

Not Accepted Proof of Address

<span> <strong>Accepted Credit Card</strong> <br>Front and Back side </span>

Accepted Credit Card
Front and Back side

<span> <strong>Not Accepted Credit Card</strong> <br>Credit Card Corner not visible or <br>No Signature on Credit Card </span>

Not Accepted Credit Card
Credit Card Corner not visible or
No Signature on Credit Card

Credit Card

If you used a Credit/Debit Card to fund your casino account, and you would like to withdraw winnings then you will need to send:

  • A colored copy of the front of the card(s) used AND
  • A colored copy of the back of the card(s) used

No worries though! You only need to show the first 8 and last 4 digits of the card number. Feel free to hide the rest of the numbers and the 3-digit CVV on the back.

accepted credit card
credit card
not accepted

eWallet and Crypto Currency

If you used an eWallet to deposit at your casino account then you will need to:

  • Send a screenshot of your eWallet showing your registered information such as your email address

If you have used crypto (Bitcoin, USDT, Ethereum etc..) to fund your account or plan to withdraw to your crypto wallet, the casino will most likely need:

  • A picture of you holding your government-issued photo ID next to your face OR
  • A screenshot of your crypto wallet showing your account email address or full name

* Make sure the photo is clear enough to see all the details — your face and the whole ID should be visible!

accepted
picture holding ID
not accepted
face not visible
picture holding id
not accepted
blurred id
not accepted
details on the ID
not fully visible
Accepted Picture Holding ID

Accepted Picture Holding ID

Not Accepted - Face not Visible <br>Picture Holding ID

Not Accepted - Face not Visible
Picture Holding ID

Not Accepted - Blurred ID

Not Accepted - Blurred ID

Not Accepted <br>Details on the ID not fully visible

Not Accepted
Details on the ID not fully visible

Verification Process Guidelines & Tips

To make sure your verification goes smoothly and quickly, check out these simple guidelines before sending your docs:

  • Make sure your pics are clear and high quality—blurry shots won’t cut it!
  • Don’t crop anything—every corner and edge of the document should be visible.
  • Use an official government-issued ID.
  • Your full name, date of birth, and expiry date should be easy to spot on the ID.
  • Your photo and signature should be visible on the ID too.
  • If you’re sending a passport, show both the top and bottom pages of the book
  • For proof of address, your full name and home address need to be visible.
  • The date on your proof of address document should be no older than 3 months.
  • If you used a card to fund your account, make sure it’s signed on the back.

Why Is Verification Important?

The verification process is super important for online casinos for a bunch of key reasons, especially with the rise in fraudulent accounts, unregulated markets, underage gambling, and other risks. Let's break down why this matters:

Anti-Money Laundering and Financial Crimes: Since online casinos handle money, they can be targets for money laundering or other financial crimes. Strong verification helps track the source of funds and ensures that illegal money doesn’t make its way into the gambling world. Casinos work with regulators to fight financial crime and stay compliant with the law.

Regulatory Compliance: Licensed casinos have to follow strict regulations from gambling authorities. A solid verification process is key to meeting these rules. If they don’t comply, they risk fines, penalties, or even losing their license.

Fraudulent Accounts: Online casinos attract a lot of players, both legit ones and those looking to game the system. Some fraudsters might try to create fake accounts to take advantage of bonuses, promotions, or do shady stuff. By having solid verification in place, casinos can catch these fraudsters and block their accounts, making sure the platform stays fair for everyone else.

Underage Gambling: Different places have different age limits for gambling, most countries in Europe and the United Kingdom are 18+, Canada is 19+ and USA 21+. Online casinos need to stick to these rules to stop anyone underage from gambling. Age verification helps confirm that players are old enough, so only those who are legally allowed can gamble online.

Gambling Responsibly: Online casinos also have a responsibility to encourage safe gambling. The verification process helps identify players who might be at risk of gambling problems. By keeping an eye on behavior and verifying identities, casinos can step in when needed, offering help to those showing signs of gambling addiction and promoting a healthier gaming experience.

Player Trust and Casino Reputation: Trust is everything in online gambling. Players want to know their personal and financial details are safe, and that they’re playing in a fair environment. By committing to thorough verification, casinos build trust, improve their reputation, and keep players coming back.

Disclaimer: Please note that not every casino will have the same verification procedure and steps. This is purely an informal and general guide to provide insight into the verification process. Please contact the casino directly if you need more information and assistance on the exact documents and procedure.

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